Terms & Conditions

Terms & Conditions – Fetnaa Store

Welcome to Fetnaa Store (Fetnaa.com). Please read these terms and conditions carefully before using our website, as this document outlines your rights and obligations when shopping on our platform.

1. Acceptance of Terms

By using Fetnaa Store, you agree to comply with these terms and conditions. If you do not agree to any part of these terms, please stop using the website immediately.

2. Account Registration

  • When creating an account on our store, you must provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Fetnaa Store reserves the right to suspend or cancel any account if misuse is suspected or incorrect information is provided.

3. Orders & Payment Policy

  • All orders are subject to confirmation based on product availability.
  • Full payment must be made at the time of purchase using the available payment methods on the website.
  • Fetnaa Store reserves the right to cancel any order in case of pricing errors or stock unavailability, with a refund issued if applicable.

4. Shipping & Delivery

  • Orders are processed and shipped within 3-7 business days, depending on the customer's location.
  • Delivery times depend on the shipping provider and may vary by region.
  • Fetnaa Store is not responsible for delays caused by external factors, such as weather conditions or customs procedures.

5. Exchange & Return Policy

  • Due to the nature of our products, exchanges or returns are only allowed in cases of manufacturing defects.
  • A return request must be submitted within 48 hours of receiving the order, along with clear proof of the defect.
  • If a defect is confirmed, Fetnaa Store will cover the shipping costs. In all other cases, the customer is responsible for return shipping fees.

6. Website Usage & Content

  • All content on Fetnaa Store (including images, text, and designs) is protected by copyright and may not be used or reproduced without official permission.
  • The website may not be used for illegal purposes or for spreading false information.

7. Changes to Terms & Conditions

Fetnaa Store reserves the right to modify or update these terms at any time. Any updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.

8. Contact & Support

  • For any inquiries or complaints, you can contact us via email or WhatsApp customer support.
  • We are here to ensure a smooth and secure shopping experience for you.

📌 Thank you for choosing Fetnaa Store! We hope you have a wonderful shopping experience. ✨