Privacy Policy

Privacy Policy – Fetnaa Store

At Fetnaa Store (Fetnaa.com), we are committed to protecting your privacy and ensuring the security of your personal information when you use our website. This policy explains how we collect, use, and share your information when you browse or make a purchase from our store.

1. Information We Collect

When you use Fetnaa Store, we may collect certain information to ensure a smooth shopping experience, including:

  • Account Information: Name, email address, phone number, and shipping address.
  • Payment Information: Payments are processed through secure payment gateways, and we do not store your credit card details.
  • Browsing Information: IP address, browser type, and pages visited to improve website performance.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Processing orders and delivering the requested products and services.
  • Enhancing user experience and providing personalized content based on your interests.
  • Sending notifications about orders, promotions, and important updates.
  • Strengthening website security and preventing fraudulent activities.

3. Sharing Information with Third Parties

We do not sell or share your personal information with third parties, except in the following cases:

  • Shipping & Delivery Services: To ensure your orders reach your address.
  • Payment Service Providers: To securely process transactions.
  • Legal Compliance: If required by law or to protect the rights of Fetnaa Store.

4. Data Protection

We take all necessary security measures to protect your personal data from unauthorized access, modification, or disclosure. We also use advanced encryption and security technologies to maintain confidentiality.

5. Cookies Policy

Fetnaa Store uses cookies to enhance user experience by:

  • Remembering your preferences and settings for future visits.
  • Improving website performance and analyzing user behavior to enhance our services.
    You can disable cookies in your browser settings, but this may affect certain website functions.

6. User Rights

You have the right to:

  • Request access to the personal data we have collected.
  • Request corrections or updates to any inaccurate information.
  • Request deletion of your data at any time, except for information required for legal compliance.

7. Changes to the Privacy Policy

Fetnaa Store reserves the right to update this privacy policy from time to time, and any changes will be posted on this page. Continuing to use our website after updates means you accept the revised policy.

8. Contact Us

If you have any questions about our privacy policy, you can contact us via:
📧 Email: contact@fetnaa.com

📌 Thank you for choosing Fetnaa Store. We are committed to protecting your privacy and ensuring a secure shopping experience! ✨